16 January, 2017
Expert presenter, presentation skills coach and facilitator, Tony Turner, went all around the country in 2016 helping professionals be more confident and persuasive. In our presentation workshops participants learn to be effective presenters who are able to convince and persuade. […]
11 January, 2017
In our world, and especially the world of government, clichés abound. A handy backup in case inspiration fails to strike, overused phrases and metaphors are kept under every politician’s tongue. Here is our hated cliché of the moment: Unpack BAD: ‘Let’s […]
15 December, 2016
How is good public policy made? Policy is created all the time, but good policy is becoming increasingly rare. The first step to producing and implementing good policy is to understand what it is. There are three types of policy: […]
12 December, 2016
As a professional you write emails all the time. They are the most commonly written documents. But they exist halfway between a conversation and a formal letter. So what’s good practice for writing effective emails? Why am I writing this? […]
4 November, 2016
Get the date right. And if you want to get it right, just follow Commonwealth style – not US conventions, not formats from Uzbekistan. In Australia, the date follows a specific formula: date month year: 9 December 2010 This is […]
4 November, 2016
Very often professionals are promoted because of their outstanding technical skills. They are great at what they do. Managing is different, however. Managers have to direct a team to achieve the best possible outcome. Managers can’t do everything themselves; and […]
1 November, 2016
Because dollars are at a premium, our clients are taking a keen interest in ensuring that a training program generates tangible results. We’ve gone to a lot of effort to develop courses and interventions that actually change behaviour for the […]
18 October, 2016
As society continues to climb the mountain that is today’s information age, we focus more and more on the importance of social media as a communication tool, not only for individuals, but also for organisations of all shapes and […]
1 October, 2016
Lies, damned lies and statistics is the old saw about how numbers and data are abused to make a point. Our job, on the other hand, is to make a point clearly and precisely. When working with numbers and data, […]
3 June, 2016
Few of us earn a living negotiating agreements with presidents, prime ministers or dictators. But most of us in our daily lives negotiate agreements with our bosses, colleagues, business partners, lovers, husbands, wives, and tradesmen who are repair our roof […]
21 May, 2016
There is one comment that always comes up in our Presentation skills courses: Speak louder! If you’re speaking in front of a room full of people, with or without a microphone, it’s likely that you’re not speaking loudly enough. We […]