management

16 July, 2018

Why the way you give feedback matters

At a recent Cabinet meeting, President Donald Trump reportedly chided his Homeland Security Secretary, Kirstjen Nielsen, for not doing enough to secure the country’s border with Mexico. An official at the meeting said the conversation was ‘angry and heated’. Nielsen […]
27 March, 2018

Monitoring employees: Should you or shouldn’t you?

  Have you ever wondered how much time you spend goofing off or checking Facebook at work? Certainly, managers and supervisors think about this—a lot. Some employers are now installing monitoring programs on employee computers. Programs now can keep track […]
24 April, 2017

The ad hominem delusion that infects our public debate

By Susannah Bishop and John Preston We like to believe we’re a culture of tolerance and understanding. We’re in the land of ideas. Mercifully—at least in Australia—the days of being imprisoned for disagreeing with those in power are long gone. Also […]
19 April, 2017

Learning by numbers—Maslow and Bloom suggest not

By John Preston Maslow hierarchy of needs and Bloom’s taxonomy of learning Humans are curious creatures. On one level, we are capable of profound understanding and complex cognition. On another we are completely dependent on the most basic physiological and […]
22 March, 2017

Focus in feedback: Don’t let feedback turn into a fight

  In our courses on Giving and receiving feedback, we find that a lot of people don’t really understand the feedback process—what it is or how to do it properly. Feedback is an integral part of developing a team in an […]
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