Felicity Back

Client Services Manager

Felicity provides administrative and program support and prepares materials and content for facilitators. She communicates with clients to ensure their needs are met.

Felicity has great attention to detail and manages client relationships with the utmost care. She ensures training programs are comprehensively planned and structured. Felicity’s assistance in collating participant feedback to provide to clients is an effective measure to ensure our workshops achieve the best possible benefits for participants.