Clear writing. Effective teams. Coherent policy.

Ethos CRS is Australia's leading firm for advice on communications, regulation, policy and leadership

We train professionals working for government, business and non-government organisations

The 2022 readability scorecard Australian insurance companies

The 2022 readability scorecard: Australian insurance companies

The 2022 readability scorecard: Australian insurance companies measures, for the first time, the readability of documents produced by Australian insurance companies.

We analysed the readability of 52 documents from 26 companies and found that insurers still have some work to do if they are to engage clearly and effectively with their customers.

Read more about this project here

Download: The 2022 readability scorecard: Australian insurance companies (pdf)

 
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15+

Years in business

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90+

Long-term clients

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50+

Years of training experience

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3000+

Workshops delivered

 
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Blackwhite – May 2022

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A picture tells a thousand words

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