27 March, 2017
Racial Discrimination Act 1975

Changing 18C—Why knowing your environment could help

For some, the debate about changing free speech provisions of the Racial Discrimination Act 1975 is a tenth-order issue. The Deputy Prime Minister, for example, has been quoted in Fairfax papers as saying, “It is definitely not the issue people are talking about in the beer garden on Friday night or at the […]
22 March, 2017
Fighting-deer-feedback

Focus in feedback: Don’t let feedback turn into a fight

In our courses on Giving and receiving feedback, we find that a lot of people don’t really understand the feedback process—what it is or how to do it properly. Feedback is an integral part of developing a team in an office. A good feedback session is one in which views are […]
22 March, 2017
Creating a clear writing culture

Creating and nurturing a clear writing culture

These days everyone works as a writer. No matter their background or whether they work as a tinker, a tailor, a soldier or spy. Everyone writes as part of their job—be it emails, reports, business cases, decision briefs or proposals for one thing or another. Some are naturally good at […]
19 February, 2017
researching

Worst sentence ever

Ever wonder what’s behind the Ethos CRS magic? Here’s an example of how we deconstruct bad writing—and put it back together again. Take a look at this sentence: In determining the appropriate location, range and scale of suppliers to be included in the proposed Standing Offer panel arrangements arising from […]
15 February, 2017
In terms of [sic] a clear speaking alert

In terms of [sic] a clear speaking alert

‘In terms of the meeting, we made a number of important decisions.’ What’s wrong with this sentence? It’s active, complete, and properly punctuated…What could it be? ‘In terms of’ is one of the worst stock phrases in formal business writing. Its horror lies within its utter ambiguity. What does it mean, exactly? […]
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