22 March, 2017
In our courses on Giving and receiving feedback, we find that a lot of people don’t really understand the feedback process—what it is or how to do it properly. Feedback is an integral part of developing a team in an […]
22 March, 2017
These days everyone works as a writer. No matter their background or whether they work as a tinker, a tailor, a soldier or spy. Everyone writes as part of their job—be it emails, reports, business cases, decision briefs or proposals […]
19 February, 2017
Ever wonder what’s behind the Ethos CRS magic? Here’s an example of how we deconstruct bad writing—and put it back together again. Take a look at this sentence: In determining the appropriate location, range and scale of suppliers to […]
15 February, 2017
‘In terms of the meeting, we made a number of important decisions.’ What’s wrong with this sentence? It’s active, complete, and properly punctuated…What could it be? ‘In terms of’ is one of the worst stock phrases in formal business writing. […]
7 February, 2017
Donald Trump amazed us all and became President of the United States. You may, like us, be a little baffled by this but, when we delved into his communication and presentation style a bit deeper, we began to understand why […]