16 January, 2017
Expert presenter, presentation skills coach and facilitator, Tony Turner, went all around the country in 2016 helping professionals be more confident and persuasive. In our presentation workshops participants learn to be effective presenters who are able to convince and […]
11 January, 2017
In our world, and especially the world of government, clichés abound. A handy backup in case inspiration fails to strike, overused phrases and metaphors are kept under every politician’s tongue. Here is our hated cliché of the moment: Unpack […]
15 December, 2016
How is good public policy made? Policy is created all the time, but good policy is becoming increasingly rare. The first step to producing and implementing good policy is to understand what it is. There are three types of policy: […]
12 December, 2016
As a professional you write emails all the time. They are the most commonly written documents. But they exist halfway between a conversation and a formal letter. So what’s good practice for writing effective emails? Why am I writing […]
4 November, 2016
Get the date right. And if you want to get it right, just follow Commonwealth style – not US conventions, not formats from Uzbekistan. In Australia, the date follows a specific formula: date month year: 9 December 2010 This […]