22 March, 2017
Fighting-deer-feedback

Focus in feedback: Don’t let feedback turn into a fight

In our courses on Giving and receiving feedback, we find that a lot of people don’t really understand the feedback process—what it is or how to do it properly. Feedback is an integral part of developing a team in an office. A good feedback session is one in which views are […]
22 March, 2017
Creating a clear writing culture

Creating and nurturing a clear writing culture

These days everyone works as a writer. No matter their background or whether they work as a tinker, a tailor, a soldier or spy. Everyone writes as part of their job—be it emails, reports, business cases, decision briefs or proposals for one thing or another. Some are naturally good at […]
19 February, 2017
researching

Worst sentence ever

Ever wonder what’s behind the Ethos CRS magic? Here’s an example of how we deconstruct bad writing—and put it back together again. Take a look at this sentence: In determining the appropriate location, range and scale of suppliers to be included in the proposed Standing Offer panel arrangements arising from […]
15 February, 2017
In terms of [sic] a clear speaking alert

In terms of [sic] a clear speaking alert

‘In terms of the meeting, we made a number of important decisions.’ What’s wrong with this sentence? It’s active, complete, and properly punctuated…What could it be? ‘In terms of’ is one of the worst stock phrases in formal business writing. Its horror lies within its utter ambiguity. What does it mean, exactly? […]
7 February, 2017
Trump communicates

The Magic of Trump

Donald Trump amazed us all and became President of the United States. You may, like us, be a little baffled by this but, when we delved into his communication and presentation style a bit deeper, we began to understand why it worked. This is how he did it: He didn’t […]
Contact us