23 January, 2017

The power of the pause

When giving a presentation, never underestimate the power of the pause. Silence is difficult, but it is invaluable in speech. It gives you time to collect your thoughts, and it gives your audience time to absorb what you’ve just said—and prepare for what you’re about to say. Next time you’re […]
18 January, 2017

What type of editing does your document need?

There are three levels of editing: substantive editing, copy editing and proofreading. A comprehensive edit is a type of editing that normally includes substantive and copy editing, whereas proofreading usually happens once the document is ready for publishing. The substantive edit will ensure that the structure, content, language, style and […]
16 January, 2017

Catching up with Tony Turner

Expert presenter, presentation skills coach and facilitator, Tony Turner, went all around the country in 2016 helping professionals be more confident and persuasive. In our presentation workshops participants learn to be effective presenters who are able to convince and persuade. When professionals are able to present effectively they can communicate […]
11 January, 2017

Cliché of the day

In our world, and especially the world of government, clichés abound. A handy backup in case inspiration fails to strike, overused phrases and metaphors are kept under every politician’s tongue. Here is our hated cliché of the moment: Unpack BAD: ‘Let’s unpack this’. Here, ‘unpack’ means to examine something; to take […]
15 December, 2016

Policy skills tip

How is good public policy made? Policy is created all the time, but good policy is becoming increasingly rare. The first step to producing and implementing good policy is to understand what it is. There are three types of policy: Operational policy Let’s assume that the government successfully legislates to […]
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