27 March, 2017

Changing 18C—Why knowing your environment could help

For some, the debate about changing free speech provisions of the Racial Discrimination Act 1975 is a tenth-order issue. The Deputy Prime Minister, for example, has been quoted in Fairfax papers as saying, “It is definitely not the issue people are talking about […]
22 March, 2017

Focus in feedback: Don’t let feedback turn into a fight

In our courses on Giving and receiving feedback, we find that a lot of people don’t really understand the feedback process—what it is or how to do it properly. Feedback is an integral part of developing a team in an office. […]
22 March, 2017

Creating and nurturing a clear writing culture

These days everyone works as a writer. No matter their background or whether they work as a tinker, a tailor, a soldier or spy. Everyone writes as part of their job—be it emails, reports, business cases, decision briefs or proposals […]
19 February, 2017

Worst sentence ever

Ever wonder what’s behind the Ethos CRS magic? Here’s an example of how we deconstruct bad writing—and put it back together again. Take a look at this sentence: In determining the appropriate location, range and scale of suppliers to be […]
15 February, 2017

In terms of [sic] a clear speaking alert

‘In terms of the meeting, we made a number of important decisions.’ What’s wrong with this sentence? It’s active, complete, and properly punctuated…What could it be? ‘In terms of’ is one of the worst stock phrases in formal business writing. Its […]
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